IS&T Technician

<p><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong>Requisition ID: 299373</strong> </span></span></p><ul><li><span style="font-size:12.0px"><span style="font-family:Arial, Helvetica, sans-serif"><strong><span id="cke_bm_347S" style="display:none"> </span>Relocation Authorized: National - Family</strong> </span></span></li><li><span style="font-size:12.0px"><strong>Telework Type: Full-Time Office/Project</strong> </span></li><li><span style="font-size:12.0px"><strong>Work Location: New Albany, OH</strong></span></li></ul><p> </p><div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Extraordinary teams building inspiring projects:</b></H2>&#13;</div><div><p style="margin-bottom:11px"><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif">Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on all seven continents that have created jobs, grown economies, improved the resiliency of the world's infrastructure, increased access to energy, resources, and vital services, and made the world a safer, cleaner place. </span></span></p><p style="margin-bottom:11px"><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif">Differentiated by the quality of our people and our relentless drive to deliver the most successful outcomes, we align our capabilities to our customers' objectives to create a lasting positive impact. We serve the Infrastructure; Nuclear, Security & Environmental; Energy; Mining & Metals, and the Manufacturing and Technology markets. Our services span from initial planning and investment, through start-up and operations. </span></span></p><p style="margin-bottom:11px"><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif">Core to Bechtel is our <a href="https://www.bechtel.com/about-us/vision-values-covenants/" style="color:#0563c1; text-decoration:underline" target="_blank" title="https://www.bechtel.com/about-us/vision-values-covenants/"><span style="text-decoration:none">Vision, Values and Commitments</span></a>. They are what we believe, what customers can expect, and how we deliver. Learn more about our <a href="https://www.youtube.com/watch?v=UuEx0BFBSFE" style="color:#0563c1; text-decoration:underline" target="_blank" title="https://www.youtube.com/watch?v=UuEx0BFBSFE"><span style="text-decoration:none">extraordinary teams building inspiring projects</span></a> in our <a href="https://impact.bechtel.com/" style="color:#0563c1; text-decoration:underline" target="_blank" title="https://impact.bechtel.com/"><span style="text-decoration:none">Impact Report</span></a>. </span></span></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Project Overview:</b></H2>&#13;</div><div><p><span style="font-size: 10pt;"><span data-teams="true">Bechtel is building a semiconductor manufacturing plant in New Albany, Ohio. We are partnering with the North America Building Trades Unions and suppliers to create several thousand new jobs and work with local education organizations to implement new training programs that will support the future talent pipeline. Bechtel Manufacturing & Technology, Inc. offers engineering, procurement, and construction services for customers in the semiconductor manufacturing, electric vehicle, and data center markets. Headquartered in Reston, Virginia, the M&T global business unit also includes colleagues working in Arizona, Ohio, Texas, India, and additional project locations around the world.<span style="color: white;"> </span><br /></span> </span></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Job Summary:</b></H2>&#13;</div><div><div><div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bechtel is seeking an Information Systems & Technology (IS&T) Technician to join the IS&T team located at the project construction site.</span></p><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The IS&T Technician, reporting to the IS&T Field Lead, will be responsible for support of IS&T infrastructure and services across both the site and field offices. This includes managing and maintaining hardware, software, and operating systems. The IS&T Technician will also support video conferencing, resolve network-related issues, manage mobile devices, and oversee printing services to ensure smooth operations for end users. <span style="color: white;">#LI-TN1</span></span></p></div></div><div> </div><div><div><p> </p></div></div></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Major Responsibilities:</b></H2>&#13;</div><div><div><div><ul><li style="font-size: 10pt;"><span style="font-size: 10pt;">Responsible for servicing incidents, requests, and tasks for deployed infrastructure services to end-users</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Training, problem resolution, hardware, software, and operating system upgrades for end-user computing devices (PCs as well as mobile devices)</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Follows the established technology standards, policies, support processes and security requirements</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Helps establish and monitor metrics on service delivery and customer satisfaction.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Responsible for providing end-user support for collaboration technologies including video conferencing, smart displays like Surface Hubs, Poly, Microsoft Teams</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Supports Local Area Network and Wireless Network, etc.</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Supports end user requirements associated with Active Directory and SharePoint</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Manages and maintains assets and configuration items in ServiceNow</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Performs moves, adds, and changes</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Participate in special projects, as assigned</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Participates in the rollout of new technologies, services and security remediations</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Deployment of network, routers and switches and associated patching</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Deployment and support of Teams voice and Poly video endpoints</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Develops IT reports, dashboards and automates workflows as required</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Recommends process improvement solutions</span></li><li style="font-size: 10pt;"><span style="font-size: 10pt;">Development of IT support guides and user training</span></li></ul></div></div><div> </div></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Education and Experience Requirements:</b></H2>&#13;</div><div><ul><li><span style="font-size: 10pt;"><span style="font-family: Arial,Helvetica,sans-serif;">Requires a University Hire with 1-2 years of experience or 5-6 years of relevant work experience</span></span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Required Knowledge and Skills:</b></H2>&#13;</div><div><p><span style="font-size: 10pt;">Interpersonal Skills</span></p><ul><li><span style="font-size: 10pt;">Excellent interpersonal and stakeholder management skills</span></li><li><span style="font-size: 10pt;">Excellent written and verbal communication skills</span></li><li><span style="font-size: 10pt;">Excellent time management skills and ability to work under pressure to meet deadlines</span></li><li><span style="font-size: 10pt;">Excellent ability to manage competing priorities</span></li></ul><p> </p><p><span style="font-size: 10pt;">IT Infrastructure Management Experience</span></p><ul><li><span style="font-size: 10pt;">Providing solutions, troubleshooting complex issues</span></li><li><span style="font-size: 10pt;">Experience in ServiceNow IT Service Management</span></li><li><span style="font-size: 10pt;">Proficient in managing IT hardware assets</span></li><li><span style="font-size: 10pt;">Experience in IT vendor management</span></li><li><span style="font-size: 10pt;">Knowledge of Information security practices</span></li></ul><p> </p><p><span style="font-size: 10pt;">Technical Knowledge (Intermediate)</span></p><ul><li><span style="font-size: 10pt;">End User computing</span></li><li><span style="font-size: 10pt;">Windows 11</span></li><li><span style="font-size: 10pt;">Virtual Desktop Infrastructure</span></li><li><span style="font-size: 10pt;">Mobile Device Management</span></li><li><span style="font-size: 10pt;">Modern Collaborative Technologies & Cloud Computing Tools</span></li><li><span style="font-size: 10pt;">HP/Poly & Microsoft Teams Enterprise Voice and Video Conferencing</span></li><li><span style="font-size: 10pt;">Microsoft 365 – Teams, SharePoint, OneDrive</span></li><li><span style="font-size: 10pt;">Engineering Application Suites (Autodesk, Bentley, Trimble, Hexagon, etc.) knowledge desirable</span></li></ul></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Total Rewards/Benefits:</b></H2>&#13;</div><div><p style="margin-bottom:11px"><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif">For decades, Bechtel has worked to inspire the next generation of employees and beyond! Because our teams face some of the world's toughest challenges, we offer robust benefits to ensure our people thrive. Whether it is advancing careers, delivering programs to enhance our culture, or providing time to recharge, Bechtel has the benefits to build a legacy of sustainable growth. Learn more at <a href="https://www.bechtel.com/about/life-at-bechtel/total-rewards/" style="color:blue; text-decoration:underline">Bechtel Total Rewards</a></span></span></p></div></div><div style='padding: 10px 0px;border: 1px solid transparent;'><div style='font-size:16px;word-wrap: break-word;'><H2 style='font-size: 1em; margin: 0px'><b>Diverse teams build the extraordinary:</b></H2>&#13;</div><div><p><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif">As a global company, Bechtel has long been home to a vibrant multitude of nationalities, cultures, ethnicities, and life experiences. This diversity has made us a more trusted partner, more effective problem solvers and innovators, and a more attractive destination for leading talent.</span></span></p><p><span style="font-size:12px"><span style="font-family:Arial,Helvetica,sans-serif">We are committed to being a company where every colleague feels that they belong-where colleagues feel part of "One Team," respected and rewarded for what they bring, supported in pursuing their goals, invested in our values and purpose, and treated equitably. <a href="http://www.youtube.com/watch?v=jHQGhaeRJsU">Click here to learn more about the people who power our legacy.</a></span></span></p></div></div></div><p style="text-align:center" align="center"> </p><p style="text-align:center" align="center"><span style="font-size:8.0px"><span style="font-family:Arial, Helvetica, sans-serif"><em><strong><span style="color:#3f3f3f">Bechtel is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, disability, citizenship status (except as authorized by law), protected veteran status, genetic information, and any other characteristic protected by federal, state or local law. Applicants with a disability, who require a reasonable accommodation for any part of the application or hiring process, may e-mail their request to </span></strong></em><span style="color:black"><a style="color:blue;text-decoration:underline" href="mailto:acesstmt@bechtel.com"><strong>acesstmt@bechtel.com</strong></a></span></span></span></p>